Question 1

What services does Easy To Plug provide?

Accepted Answer

Easy To Plug provides 24 hour roadside assistance and mobile tire service: tire change with a spare, mobile tire repair, mobile tire replacement, jump starts, car lockout service, fuel delivery, mobile battery replacement and stuck or stripped lug assistance.

Question 2

What mobile tire services does Easy To Plug specialize in?

Accepted Answer

Mobile tire service is our specialty: tire change with your spare, mobile tire repair and mobile tire replacement, all performed where the vehicle is parked.

Question 3

How much does roadside assistance cost?

Accepted Answer

Each roadside service can have its own current booking price. The website displays the current price from company settings before the customer pays.

Question 4

Are tires included in mobile tire replacement pricing?

Accepted Answer

No. The roadside service charge and the replacement tire are separate costs.

Question 5

Is a battery included with mobile battery replacement?

Accepted Answer

No. The installation/service fee and the battery itself are separate.

Question 6

Is fuel included with fuel delivery?

Accepted Answer

Applicable fuel cost may be additional to the service charge.

Question 7

What information do I need for mobile tire replacement?

Accepted Answer

Provide your Year/Make/Model and tire size, such as 225/55R17. If you do not know the tire size, provide vehicle information and upload a clear photo of the tire sidewall when possible.

Question 8

Why do you ask for fuel type?

Accepted Answer

Vehicles can require different fuel. Fuel-delivery bookings must identify whether the customer needs regular, midgrade, premium, diesel or is unsure.

Question 9

What if I have a flat tire but no spare?

Accepted Answer

Mobile Tire Replacement may be appropriate.

Question 10

What if my lug nut will not come off?

Accepted Answer

Easy To Plug provides roadside help for supported stripped, swollen, seized and damaged lug problems.

Question 11

What if my car will not start after a jump?

Accepted Answer

The problem may involve the battery, starter, charging system, electrical system or another mechanical issue. Mobile battery replacement or further diagnosis may be necessary.

Question 12

Can I book online?

Accepted Answer

Yes when public online booking is open.

Question 13

What happens if online booking is closed?

Accepted Answer

The website shows the company call-dispatch option and next online opening time.

Question 14

Can I pay the driver in person?

Accepted Answer

Bookings are paid online using the secure payment link provided for the job.

Question 15

Do I need an account?

Accepted Answer

No customer account is required.

Question 16

How do I track my service?

Accepted Answer

A secure individual tracker link is sent after the booking is confirmed.

Question 17

Can I cancel from the tracker?

Accepted Answer

The tracker can cancel the Easy To Plug customer-side job according to the implemented cancellation rules.

Question 18

Does Easy To Plug serve Philadelphia?

Accepted Answer

Yes. Philadelphia is the primary market for this Easy To Plug website.

24 Hour Roadside Assistance & Mobile Tire Service FAQ

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